{"id":1134,"date":"2021-12-19T20:24:44","date_gmt":"2021-12-19T20:24:44","guid":{"rendered":"https:\/\/www.tidyhosts.com\/blog\/?p=1134"},"modified":"2021-12-20T10:53:09","modified_gmt":"2021-12-20T10:53:09","slug":"add-an-autodiscover-dns-record-using-whm","status":"publish","type":"post","link":"https:\/\/www.tidyhosts.com\/blog\/add-an-autodiscover-dns-record-using-whm\/","title":{"rendered":"Add An Autodiscover DNS record Using WHM"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In this tutorial you wil learn how to add an Autodiscover DNS record using WHM.   Versions of Outlook, such as 2013, 2013 and 2019 require a SRV DNS record which allows Outlook to automatically detect the Exchange Server or M365 settings when you setup a new account.  With later versions of Exchange this is mandatory, without it, Outlook simply cannot connect.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_88 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<\/div><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.tidyhosts.com\/blog\/add-an-autodiscover-dns-record-using-whm\/#requirements\" >Requirements<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.tidyhosts.com\/blog\/add-an-autodiscover-dns-record-using-whm\/#step_1_login_to_whm\" >Step 1: Login to WHM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.tidyhosts.com\/blog\/add-an-autodiscover-dns-record-using-whm\/#step_2_add_the_dns_srv_record\" >Step 2: Add the DNS SRV record<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.tidyhosts.com\/blog\/add-an-autodiscover-dns-record-using-whm\/#step_3_test_the_dns_record_is_working\" >Step 3: Test the DNS record is working<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"requirements\"><\/span>Requirements<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>You will need access to WHM<\/li><li>Your account will need access to edit DNS zones<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step_1_login_to_whm\"><\/span>Step 1: Login to WHM <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are using the WHM management suite and have access to edit the domains then you can easily accomplish this by following the steps below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Visit the URL of your WHM server, the format is usually like the following;<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;addressofyourserver:2087<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Login using your WHM username and password.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step_2_add_the_dns_srv_record\"><\/span>Step 2: Add the DNS SRV record<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Scroll down to DNS functions and click on DNS Zone Manager like below<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"200\" height=\"398\" src=\"https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-zone-manager.png\" alt=\"WHM DNS Zone Manager\" class=\"wp-image-1136\" srcset=\"https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-zone-manager.png 200w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-zone-manager-151x300.png 151w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-zone-manager-150x299.png 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Now from the list of domains on the right, click <strong>Manage<\/strong> next to the domain you want to add an SRV record for like below <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"927\" height=\"55\" src=\"https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-manage-domains.png\" alt=\"WHM DNS Manage Domains\" class=\"wp-image-1137\" srcset=\"https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-manage-domains.png 927w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-manage-domains-300x18.png 300w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-manage-domains-768x46.png 768w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-manage-domains-150x9.png 150w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-manage-domains-450x27.png 450w\" sizes=\"(max-width: 927px) 100vw, 927px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Next on the right hand side, click the <strong>Add Record<\/strong> drop down arrow and choose <strong>Add &#8220;SRV&#8221; Record<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"329\" height=\"508\" src=\"https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-add-srv-record.png\" alt=\"WHM DNS Add SRV Record\" class=\"wp-image-1139\" srcset=\"https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-add-srv-record.png 329w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-add-srv-record-194x300.png 194w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-add-srv-record-150x232.png 150w\" sizes=\"(max-width: 329px) 100vw, 329px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">On the next screen, add the information given to you by your <a href=\"https:\/\/www.tidyhosts.com\/hosted-exchange\">Hosted Exchange<\/a> provider, in this example we will use rchelipower.co.uk as the domain we are managing, and outlook.myexchangeserver.com as the Exchange server we are connecting Outlook to.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Name<\/strong> _autodiscover._tcp.rchelipower.co.uk.<\/li><li><strong>TTL<\/strong> 14400<\/li><li><strong>Type<\/strong> SRV<\/li><li><strong>Priority<\/strong> 0<\/li><li><strong>Weight<\/strong> 0<\/li><li><strong>Port<\/strong> 443<\/li><li><strong>Target<\/strong> outlook.myexchangeserver.com. <\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The details should look like this once filled in<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"143\" src=\"https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-srv-record-details-1024x143.png\" alt=\"WHM DNS SRV Record Details\" class=\"wp-image-1140\" srcset=\"https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-srv-record-details-1024x143.png 1024w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-srv-record-details-300x42.png 300w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-srv-record-details-768x107.png 768w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-srv-record-details-150x21.png 150w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-srv-record-details-450x63.png 450w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-srv-record-details-1200x167.png 1200w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/whm-dns-srv-record-details.png 1334w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Next click save.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"step_3_test_the_dns_record_is_working\"><\/span>Step 3: Test the DNS record is working<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For a quick test within Windows, you can open the command prompt and type the following (replace rchelipower.co.uk with your domain)<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>nslookup -q=srv _autodiscover._tcp.rchelipower.co.uk<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">For a deeper test, you can use the Microsoft Remote Connectivity Analyzer website to check the new DNS SRV record is active, and that the test can also successfully access the Hosted Exchange server with your DNS details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Visit <a href=\"https:\/\/testconnectivity.microsoft.com\/\">https:\/\/testconnectivity.microsoft.com\/<\/a> and choose the correct test for the service you are connecting to, for example, if you are using Hosted Exchange then choose <strong>Exchange Server<\/strong>, then choose Outlook Connectivity<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"808\" height=\"412\" src=\"https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-outlook-connectivity-test.png\" alt=\"Microsoft Outlook Connectivity Test\" class=\"wp-image-1141\" srcset=\"https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-outlook-connectivity-test.png 808w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-outlook-connectivity-test-300x153.png 300w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-outlook-connectivity-test-768x392.png 768w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-outlook-connectivity-test-150x76.png 150w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-outlook-connectivity-test-450x229.png 450w\" sizes=\"(max-width: 808px) 100vw, 808px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Now enter your email account details that are set in the Hosted Exchange server<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"831\" height=\"772\" src=\"https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-outlook-connectivity-exchange.png\" alt=\"Microsift Outlook Connectivity Exchange\" class=\"wp-image-1142\" srcset=\"https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-outlook-connectivity-exchange.png 831w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-outlook-connectivity-exchange-300x279.png 300w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-outlook-connectivity-exchange-768x713.png 768w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-outlook-connectivity-exchange-150x139.png 150w, https:\/\/www.tidyhosts.com\/blog\/wp-content\/uploads\/2021\/12\/microsoft-outlook-connectivity-exchange-450x418.png 450w\" sizes=\"(max-width: 831px) 100vw, 831px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Please note, the tests may not work to start with immediately as DNS can take some time to update.  If the tests fail, then retry the tests later.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You have now learned how to add an an Autodiscover DNS record for your domain using WHM.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this tutorial you wil learn how to add an Autodiscover DNS record using WHM. Versions of Outlook, such as 2013, 2013 and 2019 require a SRV DNS record which allows Outlook to automatically detect the Exchange Server or M365 settings when you setup a new account. With later versions of Exchange this is mandatory,<\/p>\n","protected":false},"author":2,"featured_media":1193,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[68],"tags":[74,52,73],"class_list":["post-1134","post","type-post","status-publish","format-standard","has-post-thumbnail","category-cpanel","tag-cpanel","tag-featured","tag-whm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Add An Autodiscover DNS record Using WHM | Tidyhosts Blog<\/title>\n<meta name=\"description\" content=\"View Add An Autodiscover DNS record Using WHM for free, here at Tidyhosts. Discover more great articles on our site. 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