It is the responsibility of all customers of the Tidyhosts network and services to ensure that they comply with the latest edition of the Terms of Service and associated policies at any given time.

These Terms of Service may be revised, without notice, at any time, at the sole discretion of Tidyhosts Completion of the relevant application form, or connection to the service for the first time, is deemed to be an agreement to our Terms of Service.

In the event of a breach of this policy, Tidyhosts reserve the right to terminate all or part of any service with immediate effect, without recompense, and delete any files held on our servers.

Tidyhosts will provision new accounts after full payment is received. To combat fraud the payments will be reviewed before the account is created. It is the customers responsibility to provide valid contact details when ordering new services, a welcome email will be sent to the email address when the order has been processed. The customer must ensure that junk filters exclude the domain Tidyhosts.com.

These Terms of Service may be revised, without notice, at any time, at the sole discretion of Tidyhosts Completion of the relevant application form, or connection to the service for the first time, is deemed to be an agreement to our Terms of Service.

In the event of a breach of this policy, Tidyhosts reserve the right to terminate all or part of any service with immediate effect, without recompense, and delete any files held on our servers.

Customers must use the services provided for lawful, authorised purposes only. Transmission, storage, or presentation of any information, data or material in violation of any British law is prohibited. The list of banned content includes, but is not limited to;

(a) Illegal Material – This includes illegally exploited copyrighted works, commercial audio, video, or music files, and any material in violation of any regulation or material that is perceived to be misleading.

(b) Warez – This includes, but is not limited to, pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing and encrypting of any of the above. Also includes any sites which provide “links to” or “how to” information about such material.

(c) HYIP – We do not allow any HYIP sites, or sites that link to or have content related to HYIP sites.

(d) Defamatory content – any website content that makes a false claim, expressively stated or implied to be factual, that may give an individual, business, product, group, government or nation a negative image. Any customer found to be using the services for any of the purposes contained in a-d may have their account terminated without notice. The Customer agrees to fully and effectively indemnify Tidyhosts against all losses, costs, actions, proceedings, claims, damages, expenses, (including legal expenses) or liabilities, howsoever suffered or incurred directly by Tidyhosts in consequence of the Customers breach or non-observance of this Clause 3. The Customer shall defend and pay all costs, damages, awards, fees (including legal expenses) and judgments awarded against Tidyhosts arising from breach or breaches of this Clause 3. Tidyhosts may in its absolute discretion defend such claims and may compromise such claims with the consent of the Customer, such consent not to be unreasonably withheld. The Customer shall provide Tidyhosts with the assistance necessary to defend such claims, at the Customer’s sole expense.

You agree that until and unless you notify Tidyhosts of your desire to cancel any or all services received, those services will be billed on a recurring basis and should be paid within the 15 days of notification. If you wish to cancel a service please contact billing@Tidyhosts.com. Refunds will not be granted unless agreed by Tidyhosts under exceptional circumstances.

Tidyhosts may temporarily deny service or terminate this Agreement upon the failure of the Subscriber to pay charges when due. Such termination or denial will not, in any way, relieve the Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and all collection fees, including legal expenses.

Under no circumstances will payments be allowed to be claimed back through a 3rd party such as PayPal without contacting Tidyhosts first, this will count as a late payment and interest will be applied as well as any legal and collection fees that Tidyhosts may incur. A late fee of £10 will be applied to all accounts and will accrue daily.

We reserve the right to change the monthly payment amount and any other charges at anytime.

Invoices are generated 15 days before the official due date. Payment must be made by the due date to avoid the suspension of your account. If no payment is received, your account will be suspended 2 days after the official due date. If no attempt is made within the next 2 days to pay due invoice(s), we reserve the right to permanently terminate your account and format all data held. In total 19 days from the official due date will pass before we permanently terminate your account.

All payments to Tidyhosts are non-refundable, including any applicable setup fees and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 60 days of the time that the dispute occurred. If you dispute a charge to your credit card issuer that, in Tidyhosts sole discretion, is a valid charge under the provisions of this Agreement and/or AUP, you agree to pay Tidyhosts an additional “Investigation Fee” of £80.

Any Cancellations must be reported to Tidyhosts 7 days before the next recurring charge is due, and 30 days for annual payments including domains. Failure to do so does not entitle you to a refund for the next recurring charge taken. All payments due must be paid in full unless otherwise agreed.

Where stated, you are allocated a monthly bandwidth allowance, excluding packages that include an unmetered bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages.

We reserve the right to refuse, terminate, or suspend your access to the Services for any reason at our sole discretion upon giving 14 days written notice to you.

Customer agrees that it shall defend, indemnify, save and hold Tidyhosts harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Tidyhosts, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns.

Customer agrees to defend, indemnify and hold harmless Tidyhosts against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Tidyhosts; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to the customer from Tidyhosts.

Tidyhosts will not be responsible for any damages your business may suffer. Tidyhosts makes no warranties of any kind, expressed or implied for services we provide. Tidyhosts disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by Tidyhosts and its employees.

Data is the sole responsibility of the customer. Where a backup and retention service has been purchased, or included as part of a service, Tidyhosts will carry out regular backups with a retention period of 6 months unless otherwise agreed with the customer. Unless a backup service has been purchased, it is the resonsibility of the customer to take regular backups of the data. Tools for taking backups are included with most of the services Tidyhosts provides, including, but not limited to, cPanel and Plesk.

Tidyhosts is a trading name of Tidyhosts. We reserve the right to revise these policies at any time.

When you use our services, we provide you with access to your personal information, and to correct this data if it is inaccurate.

As part of Tidyhosts commitment to compliance with GDPR, and to reflect changes in Tidyhosts operating procedures, Tidyhosts may update the terms of this policy from time to time and will post the revised policy at https://www.Tidyhosts.net/legal-policies

[f] to participate in any file-sharing/peer-to-peer activities;

[g] as a file backup store. All files uploaded to a domain on our servers must be visible and accessible by visiting that domain, unless they are hidden files needed to operate the website; we reserve the right to delete files which do not match these criteria without giving notice to you.

[h] to use the server as an application server. Using the server to generate large volumes of email from a database is an example of activity that is not allowed. Scripts should not attempt to manipulate the timeouts on servers. These are set at the present values to ensure the reliability of the server. Sites that reset these do so because they are resource intensive, and adversely affect server performance and are therefore not allowed. Scripts that are designed to provide proxy Services, anonymous or otherwise, are not allowed.

[i] to use an excessive amount of server resources. These include bandwidth, processor utilization and / or disk space.

These content guidelines apply to any and all services provided by Tidyhosts to You.

Material published to or transmitted through our servers must:

[a] be accurate (where stating facts);

[b] comply with applicable law in accordance with this policy.

Material must not:

[a] be defamatory of any person;

[b] be obscene, offensive, or inflammatory;

[c] infringe any copyright, or trade mark.;

[d] be likely to deceive any person;

[e] promote or assist any illegal activity;

[f] be threatening, abusive or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;

[g] be used to to misrepresent your identity or affiliation with any person or organization;

You must ensure that any end-user submitted content such as forum posts or chat room entries meet with the standards defined within this Policy.

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of Tidyhosts Services. When a breach of this policy has occurred, we may take such action as we deem appropriate in accordance with section 1 of this Acceptable Use Policy.

Failure to comply with this Acceptable Use Policy constitutes a material breach of our Terms of Service upon which you are permitted to use Tidyhosts services, and may result in our taking all or any of the following actions:

[a] immediate, temporary or permanent withdrawal of your right to use Tidyhosts Services;

[b] immediate, temporary or permanent removal or archiving of any content in breach of our Content Standards;

[c] issue of a warning to you;

[d] issue of legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

[e] further legal action against you; or

[f] disclosure of such information to law enforcement authorities as we reasonably feel is necessary.